We tell you all about Lovys

Privacy
You can access our privacy policy right here.
Thu, 22 Jul, 2021 at 7:04 PM
Am I covered abroad ?
You can take out insurance with Lovys if you live in France.   The geographical coverage varies according to the type of insurance you...
Thu, 22 Jul, 2021 at 7:34 PM
How is my data processed ?
What happens between us stays between us !  Under no circumstances do we transmit your personal information outside our management and payme...
Thu, 22 Jul, 2021 at 7:04 PM
When and where are invoices available ?
We know that you don't have time to waste with paperwork anymore, that's why Lovys adapts to you!  As soon as you make your payment a...
Thu, 22 Jul, 2021 at 7:05 PM
What to do if your Lovys monthly payment fails ?
If we are unable to collect your monthly payment (due to an expired credit card, insufficient account balance or other situations), we will record a "f...
Thu, 22 Jul, 2021 at 7:05 PM
What if I want to cancel my subscription ?
Freedom is yours!   At Lovys, you subscribe to a contract with no obligation, you pay monthly and you can cancel whenever you want. For the compulsor...
Fri, 29 Apr, 2022 at 5:16 PM
What is an insurance deductible ?
The deductible is the amount that remains at your expense in the event of a claim.  For example, you have chosen an excess of €150. Unfortunate...
Thu, 22 Jul, 2021 at 7:06 PM
How do I report my claims ?
Your claims can be reported online from your client area www.lovys.fr (and soon the app) in just a few clicks.  Once your claim has been declar...
Thu, 22 Jul, 2021 at 7:06 PM
How are claims handled ?
Once declared on lovys.com, your claims are managed according to their seriousness : - 100% online : for routine claims, we assess your request...
Thu, 22 Jul, 2021 at 7:07 PM
How do we approve claims so quickly ?
In order to handle your claims as quickly as possible, we've reinvented your customer journey so that you can easily report and manage your claims.&...
Thu, 22 Jul, 2021 at 7:07 PM