Health insurance

How do I send my refund requests ?  
As soon as you subscribe to the Lovys mutual insurance company, you will receive by e-mail the steps to follow to activate the teletransmission.  ...
Thu, 22 Jul, 2021 at 4:28 PM
When can I cancel ?  
When you subscribe to a mutual health insurance at Lovys, you are engaged for a period of one year.   You can terminate yo...
Thu, 22 Jul, 2021 at 4:29 PM
Can I change my cover plan?  
You can choose a higher package than the one you have subscribed to at any time.  It is not possible to change your cover formula downwards dur...
Thu, 22 Jul, 2021 at 4:29 PM
When will I receive my third-party payment card ?  
As soon as your Lovys health supplement takes effect, you will receive a Lovys mutual card at home within 5 working days.  You can then present...
Thu, 22 Jul, 2021 at 4:29 PM
How to access health assistant services?
In partnership with Abi, one of the leaders in tele-medecine, Lovys allows you to chat with real doctors, in a secure way, through your favorite chat applic...
Thu, 22 Jul, 2021 at 4:30 PM
When will the teletransmission be made ?
Tele-transmission is a computerised exchange of information between the various health actors, in particular between doctors, social security and mutual ins...
Thu, 22 Jul, 2021 at 7:07 PM
What is the level of reimbursements in optics ?
The optical package is awarded to you for the purchase of equipment consisting of a frame and 2 corrective lenses.  Packages are limited to one...
Thu, 22 Jul, 2021 at 7:08 PM
How does dental reimbursement work ?
The right to reimbursement of your dental package benefits is subject to a waiting period of one month.  However, the waiting period does not a...
Thu, 22 Jul, 2021 at 7:08 PM
What does social security reimburse ?
Social Security health reimbursements are calculated on the basis of a basic rate, known as the "convention rate", set by various players in the h...
Thu, 22 Jul, 2021 at 7:08 PM
What are the actual costs for mutual reimbursements ?
The actual costs only relate to the treatment you have received following hospitalization.  However, in the case of normal care such as a consu...
Thu, 22 Jul, 2021 at 4:32 PM