1. In order to add a beneficiary you have to log in to the Back Office (BKO) in this link with your credentials as shown below

2. Then you click on Policies then Policy List

3. Once you're on the Policies Browser you can search for the customer with either the email, the customer's name or the policy number preferably. IMPORTANT: This case is capital and punctuation sensitive so you have to be precise.

4. Once you found the contract you want to edit in order to add beneficiary you click on Edit.