Home insurance

How to use a promo code?
You have received a promo code from one of our partners or from our customer services! Lucky kid. Once your quote has been made via our subscription pro...
Wed, 22 Dec, 2021 at 1:16 PM
How to create a customer account
To have access to your contract and all your documents, you must create an account. In no time at all (and with just a few clicks), you are a member of the ...
Wed, 22 Dec, 2021 at 1:18 PM
How to take out and activate a contract
You fell in love with our products and you want to know how to make this beautiful union a reality? First of all, we are delighted that you are interested ...
Wed, 22 Dec, 2021 at 1:20 PM
How to terminate my contract
At Lovys, you are free to stay with us or leave us, and no one will force you to either!  You therefore have the possibility to terminate a contract, with ...
Wed, 22 Dec, 2021 at 1:27 PM
Understanding the pricing of a contract
Promise, at Lovys, the pricing of a contract is very simple!  You always benefit from a sufficient number of basic guarantees to cover all kinds of situati...
Wed, 22 Dec, 2021 at 1:40 PM
How does the collection of your contributions work at Lovys?
Your Lovys contribution is automatically deducted from your bank card or your bank account every month, on the anniversary date of subscription of the first...
Mon, 27 Dec, 2021 at 2:13 PM
Add or Modify a payment method
Have you lost your bank card and blocked it or have you changed your bank account? We show you step by step how to add or modify a payment method!     As...
Wed, 13 Apr, 2022 at 2:40 PM
How to find your postal address
If you can't find your address, don't panic, Lovys has the answer. It may be a problem related to the format so be sure to respect the followin...
Mon, 3 Jan, 2022 at 9:50 AM
The complaints procedure
Although we are committed to always satisfying our policyholders, and guaranteeing the best possible experience, we also think about our dissatisfied policy...
Wed, 22 Dec, 2021 at 1:47 PM
Civil liability
Civil liability is compulsory. It is a guarantee that covers any damage you may cause to others.   Our home insurance contract includes civil liability. W...
Wed, 22 Dec, 2021 at 1:48 PM