Smartphone insurance

How can I terminate the contract ?
At Lovys, you're the boss !   You can cancel your contract at any time through your customer area on Lovys.  ...
Thu, 22 Jul, 2021 at 6:06 PM
Is there a warranty limit ?
Whatever the price of your smartphone, if it needs to be replaced, we have chosen to take care of the entire purchase of a new device of the same model and ...
Thu, 22 Jul, 2021 at 6:07 PM
In the event of a claim, will you reimburse me or replace my smartphone ?
In the event of a claim, whatever the price of your smartphone, Lovys will replace it.  You will receive your new reconditioned smartphone, of the same mod...
Thu, 13 Jan, 2022 at 10:22 AM
What should I do if my smartphone is broken or stolen ?
If your phone is broken or stolen, report your claim directly on the Lovys application available on android and IOS and follow the instructions.  ...
Thu, 22 Jul, 2021 at 6:17 PM
Is the infiltration of my phone covered ?
Unfortunately, not all models are waterproof...  We will repair or replace your smartphone in case of damage due to seepage.  However, you should kn...
Fri, 12 Nov, 2021 at 4:39 PM
Am I well protected if my smartphone is stolen ?
A thug steals your smartphone and the whole world stops turning... oh no, that's right ! You're insured with Lovys !  In case of the...
Thu, 22 Jul, 2021 at 6:20 PM
What should I do if my phone breaks ?
You have accidentally dropped your phone and as a result, the screen or keys are broken and you can no longer send text messages.  Stay zen, wi...
Thu, 22 Jul, 2021 at 6:22 PM
How to pay the first contribution when subscribing
We're almost there, the last step in securing your racing car! ?     When subscribing, you pay your first contribution by credit card in order to val...
Wed, 22 Dec, 2021 at 2:43 PM