Send us an email to with the subject "guarantor + quote number" and the following details:

- your quote number (you can find it in your personal area)

- the email address of your tenant's guarantor and their full name.

We will contact you as soon as possible to guide you through the next steps. 

If you prefer, you can call our Customer Service team (919 03 07 87) Monday to Friday from 9am to 7pm.